Ordering Information

How to Order

Ordering from HSP Fire Protection is simple, safe and secure. 

When you find a product you wish to purchase simply select the options you want on the product page, and click "ADD TO CART". The item will then appear in your online shopping basket which can be accessed from the top of each page. If you are ordering a tinted product please ensure you enter the colour reference you need before adding the product to your basket.

When you are ready to place your order click on "CHECK OUT" and you will see a summary of your order. You can make changes to your order at this point and you will be asked to provide the information that we need to send your goods to you. Shipping is calculated based on the delivery address you specify during checkout.

When you have made your payment you will see an order confirmation page providing your order number. You will also you will receive an email confirmation of your order. If at any time you have a problem or are unsure of anything please feel free to call us on 01793 525241 or email us at sales@hspfireprotection.co.uk 

You can order online at any time day or night. Alternatively, you can call us on 01793 525241 Mon-Fri 8am-5pm and we can take your order over the telephone. 

Payment Security

All financial transactions made on the HSP Fire Protection website are handled by Sage Pay.

Our Payment Service Provider is Sage Pay (formerly Protx) – the largest independent payment service provider (PSP) in the UK and Ireland.

Sage Pay provides a secure payment gateway (Level 1 PCI DSS), processing payments for thousands of online businesses, including ours.

It is Sage Pay’s utmost priority to ensure that transaction data is handled in a safe and secure way. Sage Pay uses a range of secure methods such as fraud screening, I.P address blocking and 3D secure.

Once on the Sage Pay systems, all sensitive data is secured using the same internationally recognised 256-bit encryption standards. Sage Pay is PCI DSS (Payment Card Industry Data Security Standard) compliant to the highest level and maintains regular security audits. They are also regularly audited by the banks and banking authorities to ensure that their systems are impenetrable.

Sage Pay is an active member of the PCI Security Standards Council (PCI SSC) that defines card industry global regulation.

In addition, you know that your session is in a secure encrypted environment when you see https:// in the web address, and/or when you see the locked padlock symbol alongside the URL. So when buying through our site, you can be sure that you are completely protected.

Payment can be made by Visa, Mastercard, American Express, Maestro, Diners Club or PayPal